Review Recovery
Catch Bad Reviews.
Before They Go Public.
Use our smart feedback flow to intercept negative experiences. Unhappy guests are directed to a private management inbox, while happy guests are sent to Google.
Private Feedback
1-3 star ratings open a private apology form instead of a public review link.
Manager Alerts
Get instant SMS notifications when a guest reports a bad experience.
Automated Win-Back
Automatically send a discount code to apologize for a poor experience.